Integrating Workable with two-way SMS
Using Workable as your Applicant Tracking System (ATS) and looking to communicate with your candidates via two-way SMS? Mercu's AI-powered recruitment automation platform integrates seamlessly with Workable to help you screen candidates, schedule interviews, and instantly answer candidate questions via SMS. By integrating Workable with SMS using Mercu, you can significantly boost candidate engagement and response rates while automating repetitive recruiter tasks.
Why SMS?
SMS is one of the most popular communication methods, with a high open rate and instant delivery. Younger candidates and those in industries like retail, hospitality, warehousing, aged care, and logistics strongly prefer text messages over email. Not using SMS in your hiring strategy is a big missed opportunity.
Key Features of the Two-Way SMS Integration
- Candidate Screening Questionnaires: With Mercu's Workable integration, you can send candidate screening questionnaires via two-way SMS at scale without needing to email or call candidates individually. This helps streamline the initial screening process, saving valuable recruiter time and ensuring you get relevant candidate information into Workable quickly.
- Interview Invites and Scheduling: Scheduling interviews can be a time-consuming process, involving lots of back-and-forth between candidates and hiring managers. With Mercu's Workable integration, recruiters can streamline this process by sending interview invites directly via SMS, allowing candidates to self-schedule. This integration enables easy asynchronous scheduling and significantly reduces no-shows through automated reminders.
- Automated Candidate Support: One of Mercu's standout features is its AI-powered automated responses. Candidates often have questions about job details, application status, and more. This can strain recruiters and slow the hiring process. Mercu’s AI can address these candidate queries directly via SMS, providing instant support and enhancing the candidate experience.
- SMS as an Entry Point for Video and Voice Screening: AI-powered video and voice screening capabilities are rapidly maturing and are on track to become staples in high-volume hiring. SMS works great as a way to deliver AI-powered video or voice campaigns, helping to alleviate candidate concerns and boosting completion rates through accessibility and automated reminders.
Conclusion
Integrating Workable with SMS using Mercu is the easiest way to reach your candidates where they already are while streamlining your hiring process.