AI-POWERED KNowledge Base

Give your frontline AI superpowers to access critical info when they need it.

Connect all your recipes, policies, and SOPs to our AI knowledge base and build an oracle that can instantly answer any question.

Trusted by leading brands across frontline industries
Guzman y Gomez logo.1880 logo.
COntent onboarding

Works instantly, with all your internal knowledge

Privacy first: Your data is stored securely in a SOC2 compliant app, and only available to your workforce. The data is never used to train the models.
Simply upload your internal corpus of knowledge (e.g. recipes, policies, SOPs, manuals) and let AI do its magic.
REDUCE ERRORS & OVERHEAD

Make "I didn't know" excuses a thing of the past

Reduce errors and non-compliant behaviour by making it as easy to look up critical info as texting a friend
Enrich AI replies with direct links to source documents, videos, and more.
Continuous Engagement

Say goodbye to one-off training. Create a constant learning culture with always-on, continuous engagement.

Create multi-step learning paths that continue to engage your workforce throughout their employee lifecycle.
Set your campaign targeting parameters once and watch as all future employees are automatically enrolled.
Rich Analytics

Get insights into the questions that drive your workforce - and whether your knowledge base can answer them.

Real-time insights into the questions your workforce asks the AI-powered knowledge base.
Summary of all questions that the AI-powered knowledge base cannot answer.
Bulk export your data to perform your own analysis.

Sounds too good to be true? Hear it from our customers.

Profile photo of Josh Bell.
It is almost impossible to reach all staff at a detailed, intimate level once the team grows beyond 250 staff. With Mercu this problem is solved. We are able to protect our culture and morale while deeply impeding our mission & targets with immediate effect.
Josh Bell
MD at Guzman Y Gomez
Read case study
Read case study
Profile photo of Josh Bell.
“Mercu has given us more insight into our workforce than any other tool in the past 10 years.”
Josh Bell
MD at Guzman Y Gomez
Read case study
Read case study
View Integrations
View Integrations

Seamlessly connect with day-to-day tools you can’t do without.

Have doubts? Find the clarity you need.

I’m not sure my team will adopt it.
The answer is Mercu. See perfect employee engagement in action, today.
I’m not sure my team will adopt it.
Mercu works through chat: which every employee and their grandma use on a daily basis. Which means zero training, zero adoption, zero set-up. Just plug and go, and watch your employees engage with and delight in Mercu!
Do I really need another tool for engagement?
You already recognize that low engagement is a problem that cannot be ignored. It has a cascading impact on the company—and none of the tools you’ve used before have what it takes to fix it. We know, because we’ve tried them ourselves.

We have a tool that’s built to tackle the specific challenges and needs of the deskless workforce.

We bet that once you try Mercu, you’ll need just one engagement tool: Ours.
How expensive is Mercu?
Our pricing varies depending on the size and needs of your staff, which is why we’d love to chat with you, understand your requirements and send over a quote.

What we can promise you is that we’re reasonably priced. Our quotes will not shock you or your exec team. We understand that one of the major barriers to engagement tools is their exorbitant price—and we’re actively working against that tide to provide a solution that every team can afford.
Do you integrate with the tools I use?
The answer is most likely yes—but we can confirm this for you if you could drop us a message or jump on a quick call with our team!
Will my staff be comfortable with receiving work comms on Whatsapp?
More than you would expect.

Emails and apps might seem professional, but they just don’t work. Workers across industries and over hundreds of companies use chat to communicate already. The truth is: Chat is easy. It is convenient. It reduces friction and makes the job simpler for employees.

No one wants to dial a number or log into a platform to find information or complete training. Your employees would prefer a quick text.

Training that your frontline managers and workers will thank you for.

Mercu takes away the extra work of training your workforce in new tools by communicating via apps your employees use everyday. Zero cognitive overload, zero hassle.